Website Services

How to Request a Website Content Update

The fastest way to submit a request for text changes, image swaps, or new sections on your website.

Domain & Hosting Renewal: What to Expect

How domain and hosting renewals work, when they happen, what you'll be charged, and how to make sure your site never goes down.

How to Add a New Page to Your Website

The process for requesting a new page — from scoping the content to getting it designed, approved, and live.

Submitting Images and Media for Your Website

File format guidelines, sizing recommendations, and best practices for submitting photos and videos to use on your website.

Requesting a Website Redesign

What to expect when requesting a full website redesign: scope, timeline, what we need from you, and how revisions work.

How Website Hosting Works

A plain-language explanation of what web hosting is, how BRANDED IAM manages it, and what uptime guarantees to expect.

SSL Certificate Explained

What an SSL certificate is, why it matters for your website visitors and SEO, and how BRANDED IAM manages it for you.

Website Performance Basics

What affects your website's loading speed, why it matters for conversions and SEO, and what BRANDED IAM does to keep your site fast.

Updating Your Contact Information on Your Website

How to request updates to the phone number, email address, physical address, or business hours listed on your website.

Connecting a Custom Domain to Your Website

How domain DNS settings work, what you need to provide us, and how long it takes for a custom domain to go live.

Website Backup & Restore

How often your website is backed up, how far back we can restore, and what to do if you need a restore.

What Is DNS and How Does It Work?

A plain-language explanation of DNS, why it matters for your website and email, and common DNS issues we help resolve.

Requesting an E-Commerce Feature

How to request an online store, payment integration, booking system, or other transactional feature for your website.

Google Analytics Setup for Your Website

How to get Google Analytics installed on your website, what data it tracks, and how to access your reports.

Website Maintenance Plan Overview

What's included in BRANDED IAM's ongoing website maintenance, why it matters, and what happens if you skip it.

Mobile Responsiveness Explained

What mobile responsiveness means, why it's critical for SEO and conversions, and how to test and report issues.

How to View Your Website Analytics

Where to find your website traffic data, how to read the key metrics, and how BRANDED IAM presents monthly reports.

Website Launch Checklist

Everything that happens before, during, and after a new website goes live — so you know exactly what to expect on launch day.