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IT Support & Security

Antivirus and Endpoint Protection

4 min read
Updated June 2025

What endpoint protection BRANDED IAM uses, how it differs from traditional antivirus, and what to do if it detects a threat.

Traditional antivirus software relies on a database of known virus "signatures" — meaning it only catches threats it's seen before. Modern endpoint detection and response (EDR) tools go further by analyzing behavior patterns to catch zero-day threats that have no known signature.

What We Deploy

BRANDED IAM uses a next-generation endpoint protection platform across all managed devices. It provides:

  • Real-time threat detection: Continuous monitoring of all processes and file activity for suspicious behavior.
  • Automatic quarantine: Suspected malware is quarantined (isolated) instantly without needing human intervention, stopping spread before it starts.
  • Rollback capability: If ransomware begins encrypting files, the system can automatically roll back those changes using volume shadow copies.
  • Centralized management: We see alerts and quarantine events across all your devices in real time from our management console.

When a Threat Is Detected

  1. The threat is automatically quarantined within seconds.
  2. Our team receives an alert and begins investigation.
  3. You'll receive an email notification describing what was detected and the automated action taken.
  4. We'll follow up with a ticket explaining the threat, its severity, and any additional steps needed.

Most detections are resolved automatically and require no action from you. For higher-severity threats, your account manager will contact you directly to coordinate the response.

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