A line-by-line explanation of what appears on your BRANDED IAM invoice and what each charge represents.
Your monthly invoice consolidates all charges for that billing period: your subscription plan, any add-on services completed during the month, and any one-time project fees. Here's how to read it.
Invoice Sections
- Invoice number and date: The unique ID for this invoice and the date it was generated. Reference the invoice number in any billing-related communication.
- Billing period: The dates this invoice covers (e.g., June 1–30, 2025).
- Subscription line: Your base monthly or annual plan fee. This is the same amount every billing period unless your plan changes.
- Add-on services: Any services outside your plan's scope that were completed during the billing period — listed individually with a brief description and the hours or flat rate applied.
- Project fees: Fixed-price project work (like a new website build or rebrand) billed per the project agreement milestones.
- Taxes: Sales tax where applicable, based on your business's billing address.
- Total due and due date: The amount owed and the date payment must be received to avoid a late fee.
Accessing Your Invoices
All invoices are available in your portal under Billing → Invoice History. You can download any invoice as a PDF for your accounting records. If your accounting software requires a specific format, contact [email protected].