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Getting Started

Welcome to BRANDED IAM

2 min read
Updated June 2025

An introduction to who we are, what we do, and what to expect in your first week as a client.

Welcome aboard. BRANDED IAM is a full-service business solutions provider specializing in IT support, website design and management, and creative branding services. We work exclusively with small and mid-sized businesses who want enterprise-quality support without the enterprise price tag.

What We Handle

  • Managed IT: Device management, Microsoft 365 administration, cybersecurity, remote support, and our VPN service.
  • Website Services: Custom website design, hosting, domain management, content updates, and ongoing maintenance.
  • Design & Branding: Logo creation, brand guides, marketing materials, and social media graphics.

Your First Week

Within 24 hours of signing up, you'll receive a welcome email with your portal credentials, your account manager's contact information, and a link to your onboarding questionnaire. Your account manager will schedule a kickoff call within your first 48 hours to walk through your services, timelines, and immediate needs.

If you don't receive your welcome email within 2 hours of signing up, check your spam folder, then contact us at [email protected].

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