How to use the portal's Projects section to monitor timelines, review milestones, and stay updated on active work.
Every active project — whether it's a website build, rebrand, or IT deployment — has a dedicated project card in your portal. You don't need to ask your account manager for updates; everything is visible in real time.
Navigating the Projects Section
- Log into your portal and click Projects in the left menu.
- Each active project is listed as a card showing the project name, current phase, and completion percentage.
- Click any project card to open the full project view, which includes a timeline, milestone checklist, team notes, and attached files.
- The Activity Feed tab inside each project shows a chronological log of every update, file upload, and comment from your team.
Milestone Notifications
You'll receive an email notification whenever a project milestone is marked complete. You can also turn on real-time push notifications in Account Settings → Notifications. If you have a question about a specific milestone, click Comment directly on that milestone to send a message to your project team.